FAQ
What Is Cynosure?
Cynosure is a clothing brand that prioritizes client interaction and solicits feedback on the perfect completely fashioned design for your collection!
SHIPPING
Due to product inventory, shipping timeframes may vary from one product to another.
PRE- ORDERS: the estimated shipping period is between 2-5 weeks.
Depending on the size of the order, time may vary.
PRE-MADE: orders are dispatched the following day and, depending on the carrier, arrives in less than a week (1-14 days).
On Saturdays, Sundays, or on major holidays, orders are not shipped.
You can always reach out to us for further information.
cynosure5050@gmail.com
(please provide order numbers)
REFUNDS AND EXCHANGES
No returns, refunds, or exchanges accepted. Please be sure to choose the right size and provide the right mailing address because all sales are final. You are responsible for the cost of the new shipping label that will be issued to your correct mailing address if you entered the wrong shipping address and the product is returned to me. Email cynosure5050@gmail.com with your order number and any pictures of the damage if you receive a defective item (defined as having holes, scratches, tears, or unintended stains).